Our goal is to provide customers with an autosomal DNA text file that can be used in public genealogy databases for matching purposes.
We now offer three-step process for our customers:
Assessment - is DNA present? ($180AUD / approx $120USD as at August 2019 if you prepare your sample at home, or $210AUD / approx $142USD if you wish our lab to prepare your sample)*
(Customers may now remove the area to be tested at home prior to sending their item. Please check here for how to prepare your artefact at home.)
Quality check - is the DNA suitable for genotyping? (GSA) or Whole Genome Sequencing (WGS) ($120AUD / approx $82USD as at August 2019)
Process DNA - to GSA ($531AUD / approx $360USD) or WGS ($3160AUD), or store DNA until customer wishes to progress ($50AUD for up to five years, with extension available).
*envelopes, stamps and aerogrammes - contact us for other artefacts.
Customers who placed an order with totheletter DNA before 20 January 2019 may order WGS at a discounted price of $2466AUD (approx $1675USD).
If you prefer to send the full item for us to prepare we will return the item to you via registered post after assessment. You must select this option when ordering.
Payment is via Stripe or PayPal and is automatically converted to Australian dollars.
Customers may also deposit directly in our bank account in USD, Euro, GBP, or NZ Dollars. Please contact us directly if you wish to do so for the current exchange rate pricing and the discount code which you will need to complete checkout, as well as our bank account details.
Prior to Ordering
New customers should send a photo of the front and back of the envelope, postcard, aerogramme, or artefact to info@totheletterDNA.com for review.
We will visually assess whether we see any problems up-front with the type or condition of the item, and if our standard pricing applies. We will email you to advise you of our findings and if a pricing variation applies.
As at June 2019 GEDmatch Genesis is the only genealogy database accepting our uploads.
Handling the artefact and sending to us:
You may prepare the item by removing the flap of the envelope (or stamp), and send us the the portion of the item to be tested. This will save you the return postage for the item to be sent back to you via registered post. Please check here for how to prepare your artefact at home.
You should minimise any further handling of the artefact to be tested. Place the item into a paper bag (not plastic) and send (via registered post or a tracking service regardless of whether you are based in Australia or elsewhere).
Due to problems with our US Post Office Box, we are only accepting items posted to our Australian address below:
P O Box 157
Kenmore, Queensland, 4069
You will be asked to agree to our T&Cs which you can read here or prior to final checkout of your order.
Please call or email us prior to sending your envelope or other artefact if you have any questions. Contact details are available on our Contact + Company Details page.